Always knock and announce yourself before entering any guest room, whether vacant or not.Ability to work under pressure and in a fast paced environment.Adhere to property’s health and Safety guidelines.Retrieve guest packages from loading dock.To be mindful of the importance of personal hygiene and grooming.Wear a radio and ear piece at all times.When in the lobby or Front Drive stand post, never put your back to a patron.Front Drive of Hotel Meet and Greet all guestsOpen Car Door offer assistanceHold Hotel Door Open for all PatronsKeep Rain Mats Clean of DebrisKeep Bell Cards Clean of DebrisHave Umbrella on hand when rainingUtilize NYC Taxi and / or Hotel Car Service onlyGroup Arrivals, assist arrival from lower lever hotel entry.Welcome guests with luxury greeting, refer to guests by surname.Uphold and comply with the company standards at all times.Always treat guests with courtesy and respect in a variety of situations.Thorough knowledge of all hotel services and amenities, and maintain a consistently positive attitude, knowledge of all rooms, features and services are traits, which our Bell Attendants are required to have. Responsible for attending to immediate needs of each guest upon arrival and throughout their stay for all related services, etc. Transport guest luggage to / from guest rooms in a courteous, timely, and professional manner as well as the efficient operation of the hotel front door entrance lobby areas.Įscort guests to rooms and inform guests of all hotel services and features. Greet guests as they arrive at and depart from the property and assist them with all of their needs.

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